What changes the phone's value
The exact model, storage, battery, working features and repair history shape the offer. Damage can change the assessment, but there is no universal cracked-screen deduction or fixed price that applies to every phone.
Before you sell
What does selling an iPhone cost?
Understand the offer and handover, then choose when to proceed.
Separate the phone's assessed value from any selling or collection costs. Our direct buyback service does not charge a listing fee or sales commission, and standard Dubai pickup is free. Confirm any non-standard collection or delivery terms before booking.
What to confirm before collection
Ask for the proposed amount, inspection process and payment method. For a handover outside standard Dubai pickup or any courier arrangement, confirm the destination and any charges separately in writing.
Compare the amount you will receive
A promotional headline is not enough to compare offers. Check the inspected amount, any agreed costs and whether the return is a payment, purchase credit or voucher. Do not treat a rough estimate as money already owed to you.
Confirm the actual amount
Request an assessment for your device and agree the payout and any applicable collection terms before booking.
Before you decide
Questions and answers
Our direct buyback service does not charge a marketplace listing fee or sales commission. Confirm the agreed payout and any special collection or delivery terms before proceeding.
Yes. Arrange the actual address and available appointment with the team. Do not assume the same terms apply to an address in another emirate.
No. The effect of damage depends on the model and the actual faults. Describe the problem and request an assessment rather than rely on a generic deduction table.
Photos and descriptions may not reveal every fault or configuration detail. Review the reason for a revised amount and decide whether to accept before handover.
No. Storage identifies the configuration, but battery, working condition, repairs and other factors are assessed together.
Compare the confirmed value, where it can be used, any purchase requirement and the payment or credit terms. Choose based on your actual needs, not only the headline amount.
More before you sell
Related selling guides
From the blog
iPhone Selling Guides
Discuss your actual phone.
Send the model, condition and photos for a personal assessment.