Your device assessment
The model name alone does not determine a price. Storage, working features, battery, repairs and cosmetic condition are considered together. Describe faults honestly so the initial discussion is useful.
Before you sell
iPhone selling FAQ.
Clear answers about assessment, collection, payment and preparing your phone.
Before you accept an iPhone offer, confirm the device being assessed, how inspection works and where the handover takes place. Keep your information backed up and account credentials private, and ask the team about anything specific to your phone or address.
Your collection arrangements
Dubai pickup is free, with the actual address and available appointment agreed first. Other-emirate or delivery arrangements require their own confirmation rather than an assumed nationwide promise.
Your handover decision
Review the confirmed offer and payment method after inspection. Prepare your data independently of the sale, and never share passwords as part of a booking or proof of ownership.
A question about your particular phone?
Send the exact model and a short description of the issue. Our team confirms eligibility and the proposed handover arrangements rather than relying on a generic answer.
Before you decide
Questions and answers
You can request an assessment for current iPhone 18 Pro models and earlier generations. Choose a listed model or send details of an older or unlisted phone; eligibility is confirmed individually.
Use the installed storage configuration, not the free space remaining. Choose Not sure if you cannot identify it, and share a model-details screenshot with personal information hidden.
Mention visible wear, cracks, camera or charging faults, battery issues and repairs. If the phone has a working problem, describe that rather than choosing a cosmetic condition alone.
Send photos and explain whether the display and touch still work, if known. Acceptance and an offer depend on assessment. Do not continue using cracked glass.
The organisation must authorise the sale and release any device-management restrictions. Do not share administrator credentials or try to bypass its controls.
Standard Dubai pickup is free. Confirm the address, visitor access and available time with the team before the appointment.
No. Request availability for the specific address and agree inspection, collection or delivery terms and any charges before sending the device.
You decide whether to accept the confirmed amount before handover. Discuss any difference from the initial description and do not proceed without agreement.
No. Save and check the information you want to keep first, then follow Apple's preparation instructions before ownership changes.
Ask whether an authorised contact can handle a local handover. Ownership, inspection, payment and any delivery arrangements must be agreed before collection or shipment.
More before you sell
Related selling guides
From the blog
iPhone Selling Guides
Discuss your actual phone.
Send the model, condition and photos for a personal assessment.