An exchange promotion and a direct sale are not the same transaction. We assess your existing iPhone for a buyback offer, while any new-phone purchase remains your choice and is arranged separately.
Know what the offer actually includes
A retail exchange may attach value to a replacement purchase, voucher or particular product. Check the conditions before comparing it with a direct payment. A large headline is not the same as an unrestricted amount you receive.
Identify the phone you are selling
Share the exact generation, storage, condition and repairs. Send clear photos of damage or wear so the discussion concerns the actual device rather than a promotional estimate for an unspecified phone.
Keep sale and upgrade decisions separate
Review the confirmed buyback amount after inspection, then decide whether to accept. Our assessment does not reserve a replacement phone, create a finance agreement or promise a particular retailer's exchange promotion.
Compare the actual terms
What to compare before deciding
Decision
Retail exchange promotion
Direct buyback
Purchase
May require a qualifying replacement
Existing phone sale is separate
Value
Check voucher, product and promotion restrictions
Review the inspected payment amount
Device check
Follow the retailer's conditions
Describe faults and review our assessment
Next step
Verify the specific offer with its provider
Request a personal iPhone offer
No bundled purchase required
The proposed transaction is a sale of your existing phone. Any replacement device, retailer offer or financing arrangement is separate.
Before you decide
Questions and answers
No. This is an independent buyback assessment for your current iPhone. Buying a replacement is a separate decision.
What you do after receiving the agreed payment is your choice. The sale does not include a promised retailer discount or a reserved replacement device.
Storage identifies the configuration being assessed. It does not override working faults, battery condition or repair history.
We do not promise another retailer's promotional bonus. Request our own device assessment and compare it with the actual terms of any promotion.
Yes, request an assessment for the existing phone. Complete a verified backup before ownership changes, even if a replacement is not ready.
After the agreed device check. Review the amount and payment method before accepting and handing over the phone.