Privacy Policy

Last Updated: May 29, 2026

1. Introduction

Sell My iPhone UAE ("we," "us," or "Company") operates the www.sellmyiphone.ae website. We are committed to protecting your privacy and ensuring transparent data practices. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

2. Information We Collect

• Personal Information: Name, email address, phone number, physical address (for home pickup), and payment details
• Device Information: Phone model, storage capacity, condition, IMEI (for verification)
• Usage Data: Pages visited, time spent, device type, browser information

3. Data Security

We help customers remove personal data from devices before resale, including signing out of accounts and completing a factory reset where applicable. Your submitted information is protected with HTTPS encryption and strict access controls.

4. How We Use Your Information

• Processing phone valuations and trade-in bookings
• Arranging home pickup service
• Payment processing
• Customer communication and support
• Service improvement and analytics

5. Data Sharing

We do not sell your personal information to third parties. Data may be shared with:

• Payment processors (for secure transactions)
• Logistics partners (for home pickup)
• Regulatory authorities (as required by law)

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us