Start with the device's real location
Tell the team where the phone is now, who owns it and who would present it for inspection. Send the exact model, storage and fault details. Do not give a Dubai address if the device is still in another country.
Before you sell
Sell your iPhone from abroad.
Understand the offer and handover, then choose when to proceed.
If your phone is with an authorised contact in Dubai, ask our team whether a local handover can be arranged while you are abroad. Confirm ownership, inspection, account readiness and payment before treating an assessment message as a booking.
Agree an authorised local handover
Ask whether your contact can handle the agreed checks and sale on your behalf. Make clear who reviews a revised offer and who receives payment. Never give another person your account or banking passwords to simplify the process.
Do not ship without an agreed arrangement
International collection is not assumed. Confirm eligibility, destination, inspection, return and any courier costs first. Check the carrier's requirements separately; do not send a phone with a swollen, damaged or defective battery.
Remote assessment is not shipping approval
Keep the device until the team has confirmed the handover method and terms. A message, photo or initial offer does not reserve a collection or authorise an international shipment.
Before you decide
Questions and answers
Ask the team whether an authorised local contact can manage the handover. Ownership, inspection decisions and payment arrangements must be confirmed for the particular request.
No. Tell us the device's actual location and request confirmation of available options before arranging travel, delivery or shipment.
Keep account credentials private. Complete account-removal steps yourself through Apple's supported process rather than send your password to a friend or buyer.
Agree who is authorised to review the assessment and approve the sale before the handover. Do not leave that decision unclear between the owner and local contact.
Do not ship to an assumed address. Wait for a specifically agreed destination and delivery, inspection, payment and return terms.
Do not ship a device with a swollen, damaged or defective battery. Follow the carrier's requirements and obtain appropriate safety guidance before any transport arrangement.
More before you sell
Related selling guides
From the blog
iPhone Selling Guides
Discuss your actual phone.
Send the model, condition and photos for a personal assessment.