Share the model, known faults and photos. Request an assessment before arranging collection.
Request an assessment with clear photos of the cracked glass and an honest description of the phone's known faults. The exact model, storage and other working features matter; there is no universal screen-damage deduction or guaranteed acceptance.
Explain whether the display is visible and touch response worked when last used, along with frame or rear-glass damage. Mention repairs and parts messages if known. Do not continue using cracked glass just to complete a test.
Camera, charging, battery or account problems can affect the assessment independently of the glass. Include those details before collection rather than assume that replacing the screen would resolve everything.
Send photos first and wait for the team's assessment and collection arrangements. Any initial amount is based on the description; the final offer follows the agreed inspection and your decision before ownership changes.
Do not use an iPhone with cracked glass. If you suspect phone or battery damage, stop using it and contact Apple or an Apple Authorised Service Provider for safety guidance. Do not ship a device with a swollen or damaged battery.
Yes, request an assessment with the model, storage and clear photos. Acceptance and an offer are confirmed individually, not guaranteed for every damaged device.
No. The model, display condition, repairs and any additional faults are considered together. Do not use a generic percentage as a confirmed offer.
You can describe the phone in its current condition first. We do not promise that a repair cost will be recovered in the sale or advise a repair purely to obtain a guessed price.
Do not continue using cracked glass. Describe what you already know and seek appropriate safety guidance if the device or battery may be damaged.
Share clear views of the glass, frame and rear condition without exposing personal information. Describe any known faults rather than handling a potentially unsafe device for extra tests.
No. Confirm acceptance and the handover method first. Do not ship a device with a swollen, damaged or defective battery.
Send the model, condition and photos for a personal assessment.
